SERVICESSME Consultancy and Support
SME Consultancy and Support
Micro businesses and SMEs are the backbone of industry. They’re responsible for employing 70% of the workforce, driving innovation, competition and contributing 50% to GDP. They’re absolutely crucial for local economies and the future of work.
Those of us who lead small business understand the challenges faced:
• Multitasking and performing numerous roles
• Finding, winning, retaining and growing the customer base
• Keeping a close eye on the financials
•Optimising performance and leading a small team
One of the things that many small business leaders value is having a trusted mentor to talk to, someone who can help you see the opportunities and navigate the challenges ahead.
Those of us who lead small business understand the challenges faced:
• Multitasking and performing numerous roles
• Finding, winning, retaining and growing the customer base
• Keeping a close eye on the financials
•Optimising performance and leading a small team
One of the things that many small business leaders value is having a trusted mentor to talk to, someone who can help you see the opportunities and navigate the challenges ahead.
SME Consultancy and Support
Micro businesses and SMEs are the backbone of industry. They’re responsible for employing 70% of the workforce, driving innovation, competition and contributing 50% to GDP. They’re absolutely crucial for local economies and the future of work.
Those of us who lead small business understand the challenges faced:
• Multitasking and performing numerous roles
• Finding, winning, retaining and growing the customer base
• Keeping a close eye on the financials
•Optimising performance and leading a small team
One of the things that many small business leaders value is having a trusted mentor to talk to, someone who can help you see the opportunities and navigate the challenges ahead.
Those of us who lead small business understand the challenges faced:
• Multitasking and performing numerous roles
• Finding, winning, retaining and growing the customer base
• Keeping a close eye on the financials
•Optimising performance and leading a small team
One of the things that many small business leaders value is having a trusted mentor to talk to, someone who can help you see the opportunities and navigate the challenges ahead.
With our experience of being a small business ourselves and working with industry leading, blue chip companies both here in UK and abroad, we can support SMEs to optimise their business in a sensitive, understanding and supportive way.
Our ‘SME Optimiser’ package is designed to support ambitious SMEs to grow and develop the business and create a positive, growth oriented culture.
The includes:
• A free 1 hour discovery session to understand your goals and ambitions for the business
• An on-site SME Optimiser review to identify strengths, opportunities and areas for improvements
• A detailed report with recommendations for performance enhancing actions that you can start to put in place immediately
• Additional coaching and mentoring, as required
Our ‘SME Optimiser’ package is designed to support ambitious SMEs to grow and develop the business and create a positive, growth oriented culture.
The includes:
• A free 1 hour discovery session to understand your goals and ambitions for the business
• An on-site SME Optimiser review to identify strengths, opportunities and areas for improvements
• A detailed report with recommendations for performance enhancing actions that you can start to put in place immediately
• Additional coaching and mentoring, as required
Book your free 1-hour discovery session today!
Is coaching right for you?
Find out more about the SME Optimiser package
Customer quotes
I thought you would like to know that I visited the call centre again on Wednesday and was mightily impressed with the people that I met. The sense of energy, enthusiasm and the anticipation really was fantastic and is a great tribute to the work and training that you have carried out on our behalf
Ian Huckle, Call Centre Manager, Barclays Bank
A huge thank you to you and your team for all of your help and support over 2020. With your help I am delighted with our delivery this year and the tangible movement we have made in our customer culture
The icing on the cake was of course the external recognition of the awards to the team and this was only delivered in partnership with your team. A truly heartfelt thanks to them all for a wonderful programme
Hilary Bennet, Director of Customer Service, Severn Trent Water
Hillary’s quote is based on work we conducted in partnership with Customer Consulting Ltd
Want to discuss your SME requirements?
Drop us a mail and we can schedule a chat
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